CQC compliance guide – Step 2, Acceptance
 

Dental News
Article detail

See the following article detail about

CQC compliance guide – Step 2, Acceptance

0845 527 9810

Article details for

CQC compliance guide – Step 2, Acceptance

 

CQC compliance guide – Step 2, Acceptance

There is a great deal of negativity surrounding the whole issue of CQC compliance. There are three approaches which seem to prevail: the first equates to 'the end of the world is nigh', the second is all-consuming panic and the third is one of 'we've got that covered and we are getting on with running our practice efficiently and moving on to more inspiring things'.

I personally have probably started out with the second and hope soon to be in the third, I'm sure I'm not alone. Clearly, there is still a minority who truly believe the world will end.  CQC is a set of habits – they will take a bit of effort to adopt, but once they are there, they won't require too much more effort.
 
In the summer, a medical GP moved her practice to our building. In order to practice she had to show compliance with CQC (medics have had to comply for a couple of years).

She had previously been in an independent partnership but, under the umbrella of a private hospital, so most of the requirements had been handled by the umbrella organisation.

She knew she had to sort it for herself as well as setting up her new practice and that she would be inspected. She got her head down and diligently put the paperwork in order at the beginning.

When inspected apparently the comment from the inspector was that she was 'the most inspirational GP she had met in a long time'.

The inspector was not commenting on her 'box-ticking abilities', she was commenting on the fact that she had set up something of value which was inspiring. She had done what was necessary, set it aside and got on with all the other things on the agenda.
 
CQC has been added to the 1,001 other things that we have to do in our practices and as practice owners we are in danger of feeling overwhelmed.

However, once the systems and habits are in place, we will all move on with the confidence of knowing the house is in order. We will emerge as more confident owners and leaders than before.

There is not a successful business in the civilised world which is not subject to regulation and that will have chosen to be  systematised. That is how they achieve the necessary consistency to be successful and are able to expand and diversify as they wish. 
 
Thousands of pounds are spent by many dentists each year on business gurus to take their practices forwards, many fall at the first hurdle because they can't be bothered, first of all, to deal with the boring things – the starting place for much of this is uncannily similar to the CQC requirement.

Much of it is sound business practice, most of it is not new but has just not been regulated.  Some of it is excessive but nothing is without its advantages. Systems, that is all this is, and with it a giant accompanying checklist – anyone who has tried to systematise their practice starting from anywhere other than the very beginning has had an equally big headache, albeit a self-inflicted one.
 
CQC will soon have had its day and we will all move on – if we play it right instead of becoming a profession of 'grumpy old men' we will move forwards with proper line management and delegation.

Systems and policies will be in place which take the stress out of so many situations. Invaluable feedback from patients, which we are justified in asking for and can use to improve our practices still further, will be commonplace.
 
Over the years, the dentists I have met – who are in control of their practices instead of being controlled by them – are the ones who have signed up to the 'Investors in People'-type schemes – whether officially or a version of their own design.

They have seen a need and put the necessary disciplines in place. The ones who have stood still or struggled are the ones who have felt self indignant.

The 'grumpy old men' will probably close their doors and find an excuse which says it was someone else's fault… the reality is they have probably been struggling to stand still for years.  I believe you either move forwards or backwards.

I am going forward positively and there will be many others who will do so, too!


Dr Gaynor Barrett graduated from Guy’s Dental School in 1989, having won both the Newland Pedley Medal and Prize and the Stephen D Hey Prize for Restorative Dentistry in her final year. She went on to complete further hospital training first of all as House Officer in the Department of Restorative Dentistry at Guy’s Hospital and then at Stoke Mandeville Hospital where she held the position of Senior House Officer in the Department of Oral and Maxillofacial Surgery. Since 1991, she has been in private practice in London’s West End medical district and Principal Dentist since 2000.Gaynor Barrett is the mother of four children and has successfully combined a high profile career with caring for her own children.

 Posted on : Thu 24th - Feb - 2011

 

Call Dental Support UK

Premium IT Support

  • All Servers & workstations covered..
  • Saturday Cover INCLUDED.
  • Telephone support.
  • Remote support.
  • 4 hour on-site Server response.
  • System monitoring.
  • Network monitoring and security.
  • Anti-Virus & Application updates.
  • Unlimited Remote Server Data backup.
  • Loan equipment on hardware failure.
  • Reduced rates for PC parts supply & installations.

No matter how big
your practice you
pay the same
price!!


ONLY

Click here for more info
Dental News Archives 2018

January - 2018

Dental News Archives 2017

December - 2017
November - 2017
October - 2017
September - 2017
August - 2017
July - 2017
June - 2017
May - 2017
April - 2017
March - 2017
February - 2017
January - 2017

Dental News Archives 2016

December - 2016
November - 2016
October - 2016
September - 2016
August - 2016
July - 2016
June - 2016
May - 2016
April - 2016
March - 2016
February - 2016
January - 2016

Dental News Archives 2015

December - 2015
November - 2015
October - 2015
September - 2015
August - 2015
July - 2015
June - 2015
May - 2015
April - 2015
March - 2015
February - 2015
January - 2015

Dental News Archives 2014

December - 2014
November - 2014
October - 2014
September - 2014
August - 2014
July - 2014
June - 2014
May - 2014
April - 2014
March - 2014
February - 2014
January - 2014

Dental News Archives 2013

December - 2013
November - 2013
October - 2013
September - 2013
August - 2013
July - 2013
June - 2013
May - 2013
April - 2013
March - 2013
February - 2013
January - 2013

Dental News Archives 2012

December - 2012
November - 2012
October - 2012
September - 2012
August - 2012
July - 2012
June - 2012
May - 2012
April - 2012
March - 2012
February - 2012
January - 2012

Dental News Archives 2011

January - 2011
February - 2011
March - 2011
April - 2011
May - 2011
June - 2011
July - 2011
August - 2011
September - 2011
October - 2011
November - 2011
December - 2011

Dental News Archives 2010

December - 2010
November - 2010
October - 2010
September - 2010
August - 2010
July - 2010
June - 2010
May - 2010
April - 2010
March - 2010
February - 2010
January - 2010

Dental News Archives 2009

December - 2009
November - 2009
October - 2009
September - 2009
August - 2009
July - 2009
June - 2009
May - 2009
April - 2009
March - 2009
February - 2009
January - 2009

Dental News Archives 2008

December - 2008
November - 2008
October - 2008
September - 2008
August - 2008
July - 2008
June - 2008
May - 2008
April - 2008
March - 2008
February - 2008
January - 2008

Dental News Archives 2007

December - 2007
November - 2007
October - 2007
September - 2007
August - 2007
July - 2007
June - 2007
May - 2007
April - 2007
March - 2007
February - 2007
January - 2007

Dental News Archives 2006

December - 2006
November - 2006
October - 2006
September - 2006
August - 2006
July - 2006
June - 2006
May - 2006
April - 2006
March - 2006
February - 2006
January - 2006

Dental News Archives 2005

December - 2005
November - 2005
October - 2005
September - 2005
August - 2005
July - 2005
June - 2005
May - 2005

hide toolbar
Would you like weekly updates on our latest offers? If so enter your email :
Quick Remote Dental Support