Remote rescue only
a click away...

Have an IT problem ? don't have a
contract ? No problem! We provide
instant on demand support even if you
don't have a contract - on a pay as
you go basis.....

Call our support team now!

0845 5279810

 


 

 


"
Why not try one of our on-going support options.
One flat fee per month for all your IT support
requirements. It doesn’t matter how many times
you need us onsite or offsite you pay the same.
Peace of mind for your practise knowing that
all your IT issues are being handling by a qualified
team on a fixed monthly cost. click here for more"

 

What is Remote rescue...?

The advent of remote connections to a client's PC is nothing new, yet it’s still be used as a second choice option by many IT support companies. We operate differently. Our Rescue system is used as a primary support choice; with one simple click you are connected to a qualified engineer. Within a few seconds he can see your screen and resolve the issue leaving you free to make calls or grab a quick coffee. No lengthy phone calls or irritating call backs.

If you allready have one of our ongoing support options you have unlimited access to our remote rescue services, to instigate this service call our support team and ask for a remote rescue session to be initiated - stating the nature of your problem. If you do not have our remote software installed you will be asked to click on the link below.


If you do not have an ongoing support contract you can still take advantage of this service click here for more, again you will be asked to click the link above after your initial contact to our support centre. view tariff.

What kind of problems can i use this service for...?

Anything from an application error to Network failiure to system compromise ( via virus or hacker ) can be covered by this service. Whatever your IT problem - we can help. An example of problems as below.

  • My System is running slowly
  • Setting up a new printer
  • Getting started online
  • Installing a new ADSL modem
  • Configuring a computer network
  • Removing viruses and spyware
  • Setting up a fax machine
  • Choosing a new computer

Onsite rescue...

Under some circumstances a remote or phone rescue option is just not possible, in this instance we will attend your practise to resolve the issue in question. This is obviously the most costly of our Support on demand options but some times un-avoidable. .view tariff.

If you have a problem dont waste time and money call us now on : 0845 5279810

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